Session objectives:
On completion, Managers will:
- Understand how to plan and allocate work effectively
- Be able to monitor a team’s performance against the plan
- Know how to identify and utilise motivators
- Have a framework to deliver feedback constructively
- Recognise and tackle underperformance constructively
- Be able to set appropriate challenge for high performing employees
Indicative content:
- Organisation objectives and how they link
- The importance of robust objectives and accountability
- Motivation theory
- Methods for monitoring and improving performance
- Capability and commitment
- Feedback essentials
